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Terms & Conditions

1. Acceptance of Terms

By accessing NeuronX, Inc. ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.​

2. Description of Service

IOur Service provides AI-powered workflow automation tools that help businesses streamline processes, automate repetitive tasks, and optimize operational efficiency. The Service includes software applications, APIs, integrations, and related documentation.

3. User Accounts
3.1 Account Creation
  • You must provide accurate, current, and complete information during registration

  • You are responsible for safeguarding your account credentials

  • You must notify us immediately of any unauthorized use of your account

  • One person or legal entity may not maintain more than one account​

3.2 Account Responsibilities
  • You are responsible for all activities that occur under your account

  • You must be at least 18 years old or have parental consent to use the Service

  • Business accounts must be created by authorized representatives

4. Acceptable Use Policy
4.1 Permitted Uses

You may use the Service to:

  • Automate legitimate business workflows and processes

  • Integrate with authorized third-party applications and services

  • Create, modify, and deploy automation workflows within your organization

4.2 Prohibited Uses

You may not use the Service to:

  • Violate any applicable laws, regulations, or third-party rights

  • Transmit malware, viruses, or other harmful code

  • Attempt to gain unauthorized access to our systems or other users' accounts

  • Use the Service for illegal activities, harassment, or spam

  • Reverse engineer, decompile, or disassemble the software

  • Resell, redistribute, or sublicense the Service without authorization

  • Create workflows that process illegal content or violate privacy laws

  • Overwhelm our systems with excessive API calls or resource consumption

5. AI and Data Processing
5.1 AI Functionality
  • Our AI systems are designed to learn and improve workflow automation

  • AI recommendations and automations are provided "as is" without guarantees

  • You remain responsible for reviewing and approving AI-generated workflows

  • AI processing may involve machine learning algorithms that analyze usage patterns

5.2 Data Usage
  • You retain ownership of your data and workflow configurations

  • We may process your data to provide and improve the Service

  • Aggregated, anonymized data may be used for service enhancement

  • We implement appropriate security measures to protect your data

6. Privacy and Data Protection

Your privacy is important to us. Our processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy.

7. Subscription and Billing
7.1 Subscription Plans
  • Various subscription plans are available with different features and usage limits

  • Plan details, pricing, and features are described on our website

  • We reserve the right to modify pricing with advance notice

7.2 Payment Terms
  • Subscription fees are billed in advance on a recurring basis

  • All payments are non-refundable except as required by law

  • Failed payments may result in service suspension or termination

  • Taxes are your responsibility unless otherwise specified

7.3 Free Trials and Promotions
  • Free trials and promotional offers are subject to specific terms

  • We may require payment information even for free trials

  • Promotional pricing may convert to standard pricing after the promotional period

8. Intellectual Property Rights
8.1 Our Rights
  • We retain all rights, title, and interest in the Service and our technology

  • Our trademarks, logos, and brand elements are our property

  • The Service is protected by copyright, trademark, and other intellectual property laws

8.2 Your Rights
  • You retain rights to your original content and data

  • You grant us a license to use your data solely to provide the Service

  • Any feedback or suggestions you provide may be used to improve the Service​

9. Third-Party Integrations
9.1 Integration Services
  • The Service may integrate with third-party applications and services

  • Third-party integrations are subject to their respective terms and policies

  • We are not responsible for third-party service availability or functionality

  • Carriers are not liable for delayed or undelivered messages

9.2 API Usage
  • API access is subject to rate limits and usage restrictions

  • API terms may be provided separately and incorporated by reference

  • Excessive API usage may result in throttling or service limitations

10. Service Availability and Support
10.1 Uptime and Availability
  • We strive to maintain high service availability but cannot guarantee 100% uptime

  • Scheduled maintenance will be announced in advance when possible

  • Service levels may vary based on your subscription plan

10.2 Support Services
  • Support is provided according to your subscription plan

  • Support channels may include email, chat, documentation, and community forums

  • Response times and support levels vary by plan type

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND

  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

  • OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

  • SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Service

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Content you submit or workflows you create

13. Termination
13.1 Termination by You
  • You may terminate your account at any time through your account settings

  • Termination does not entitle you to a refund of prepaid fees

  • You remain responsible for any outstanding charges

13.2 Termination by Us

We may terminate or suspend your account if you:

  • Violate these Terms or our Acceptable Use Policy

  • Fail to pay required fees

  • Engage in fraudulent or illegal activities

  • Pose a security risk to the Service or other users

13.3 Effect of Termination
  • Your access to the Service will cease immediately

  • We may delete your data after a reasonable retention period

  • Provisions that should survive termination will remain in effect​

14. Export Controls and Legal Compliance
  • The Service may be subject to export control laws and regulations

  • You agree to comply with all applicable laws and regulations

  • You represent that you are not located in a prohibited jurisdiction

  • You will not export or re-export the Service in violation of applicable laws​

15. Modifications to Terms
  • We may update these Terms from time to time

  • Material changes will be communicated through email or service notifications

  • Continued use of the Service after changes constitutes acceptance

  • If you disagree with changes, you may terminate your account

​16. Dispute Resolution
16.1 Governing Law

These Terms are governed by the laws of Delaware, without regard to conflict of law principles.​

16.2 Arbitration

Any disputes arising from these Terms or the Service will be resolved through binding arbitration, except for:

  • Claims for injunctive relief

  • Disputes that may be resolved in small claims court

  • Intellectual property disputes​

16.3 Class Action Waiver

You agree not to participate in class action lawsuits or class-wide arbitration related to the Service.​

17. General Provisions
17.1 Entire Agreement

These Terms, along with our Privacy Policy and any additional terms, constitute the entire agreement between you and us.​

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

17.3 Assignment

We may assign these Terms or our rights and obligations without notice. You may not assign your rights without our written consent.

17.4 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control.

18. Contact Information

If you have questions about these Terms, please contact us at: NeuronX
Email: info@neuronx.io


By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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